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Desktop Technician Non-Merit - Salary - $28.00 / Hour - Description - Scheduled Hours per week: 34 A Non-Merit vacancy exists in the Office of Information Technology. This job announcement may close at any time with little or no notice. Applicants are advised to apply promptly. A referral list will be established based on the examination as outlined below. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan. Note: Failure to complete all fields of the ³Work Experience² section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. Please list all promotions and changes in job due to reclassification as separate work experiences on your application. You must include the dates of the promotions and reclassifications. - Required Qualifications - High School Diploma, GED or equivalent; plus at least three years experience in PC repair and support in a networked environment, including: Installation, maintenance, upgrades and repair of PC hardware; Supporting HP printers; Installing, troubleshooting and configuring Windows 2000, and Windows XP operating systems; Basic networking and Novell Client; Troubleshooting and installing e-mail clients; Writing clear, concise instructions and various documentation; Efficiently communicating both in writing and verbally; Using and troubleshooting of MS Office suite; Working with various PC peripheral equipment such as scanners, PDA¹s, plotters, printers, and Blackberrys'; Working with AV related equipment such as projection systems including setup and maintenance; Working as a project team member for a variety of IT-related projects; Working with Zenworks; Working with Imaging products. Additional education in PC repair and support or a related field may be substituted on a year-for-year basis for the required experience. - Character Requirement - Persons appointed to this classification must be of good moral character and emotionally stable as determined by a comprehensive background investigation and a drug test. License Possession of a valid driver's license equivalent to a noncommercial class C, Maryland driver's license is required at the time of application. Applicants are required to submit proof of license to meet required qualifications. Copies are acceptable. Documents may be submitted via: Email to: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Note in subject line: Desktop Technician;or Mail to: Office of Human Resources, Baltimore County Government, 308 Allegheny Ave., Towson, MD 21204 ATTN: Desktop Technician - Preferred Qualifications - ITIL Overview training and/or Foundations Certification A+ training and/or certification Dell Hardware certification MCP certification - Proof of Education - Applicants are required to submit proof of education beyond high school to meet the required qualifications and/or preferred qualifications of the position. Diplomas or transcript must show the applicant¹s major field of study. Copies and unofficial transcripts are acceptable. Documents may be submitted via: Email to: This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Note in subject line: Desktop Technician;or Fax to 410-887-8475 ATTN: Desktop Technician; or Mail to: Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204 ATTN: Desktop Technician - Examination Procedure - Qualified applicants will be assigned a rating based on an evaluation of their training and experience, as submitted on their application and supplemental questions. Applicants are advised to state the dates, duties and responsibilities of past and present experience clearly and completely for evaluation purposes. - Conditions of Employment - The work of this classification involves the moving and setup of computers and office equipment. This will also require travel to various locations within the county and may require the use of personal vehicle. Technicians are responsible for maintaining current technical competence through self-study, attending employer-provided training, and attending meetings that provide updated information about the current computing environment. Technicians will be required to join an on-call rotation to provide after-hours desktop computer technical support to end users. Medical Examination Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination. The examination will include urinalysis to prove the applicant is drug free. - How to Apply - Apply online by visiting http://www.baltimorecountymd.gov/EgovToolkit/redirect/jobs/080528desktoptech .html For additional information contact the Office of Human Resources at 410-887-3135. - Employment Benefits - Baltimore County offers employees health insurance and other employment benefits. BALTIMORE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER To subscribe, update or cancel your subscription, please go to http://www.baltimorecountymd.gov/subscribe/techjobs ____________________ http://www.baltimorecountymd.gov/go/jobs Office of Human Resources 308 Allegheny Avenue Towson, Maryland 21204 410-887-JOBS |
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